Oi Marketing Inc. Personal Information Protection Policy
At Oi Marketing Inc., delivering exceptional service to our clients is at the forefront of our operations. A crucial aspect of this service delivery involves the collection, use, and disclosure of personal information pertaining to our clients. Hence, safeguarding this personal information is one of our highest priorities.
In alignment with British Columbia’s Personal Information Protection Act (PIPA) which took effect on January 1, 2004, we have established guidelines to govern how personal information may be collected, used, and disclosed. These guidelines ensure our clients are well-informed about our practices, obtain their consent where necessary, and ensure their personal information is handled responsibly.
This Personal Information Protection Policy, in compliance with PIPA, elucidates the principles and practices Oi Marketing Inc. will adhere to in protecting our clients’ personal information. Our commitment encompasses ensuring the accuracy, confidentiality, and security of our clients’ personal information and enabling them to request access to, and correction of, their personal information.
- Personal Information: Information about an identifiable individual excluding contact information.
- Contact Information: Information enabling an individual to be contacted at a place of business, which is not covered by this policy or PIPA.
- Privacy Officer: The individual designated to ensure Oi Marketing Inc.’s compliance with this policy and PIPA.
1.0 Collecting Personal Information
1.1 We will communicate the purposes for which personal information is being collected before or at the time of collection, unless the purposes are obvious and the client voluntarily provides their personal information.
1.2 The collection of client information is crucial for purposes such as:
- Verifying identity
- Identifying client preferences
- Understanding client needs
- Delivering requested products and services
- Ensuring a high standard of service
2.1 Consent will be obtained from clients for the collection, use, or disclosure of personal information, unless authorized otherwise by law.
2.2 Consent can be provided orally, in writing, electronically, or through an authorized representative, or it can be implied under certain circumstances.
3.0 Using and Disclosing Personal Information
3.1 Personal information will only be used or disclosed to fulfill the identified purposes or for a purpose reasonably related to those purposes such as:
- Conducting client surveys to enhance our services
- Contacting clients directly about products and services that may be of interest
4.0 Retaining Personal Information
4.1 Personal information used to make a decision affecting the client will be retained for at least one year, enabling the client to request access to it.
5.0 Ensuring Accuracy of Personal Information
5.1 Reasonable efforts will be made to ensure that personal information is accurate and complete for the purposes for which it is to be used.
6.0 Securing Personal Information
6.1 Security measures will be employed to protect personal information from unauthorized access or disclosure, including appropriate measures for destroying personal information.
7.0 Providing Clients Access to Personal Information
7.1 Clients have the right to access their personal information, subject to limited exceptions as outlined in PIPA.
8.0 Questions and Complaints: The Role of the Privacy Officer
8.1 The Privacy Officer, Kyle Sanker, is responsible for ensuring Oi Marketing Inc.’s compliance with this policy and PIPA. Clients should direct any complaints, concerns, or questions regarding Oi Marketing Inc.’s compliance in writing to the Privacy Officer.
Privacy Officer: Kyle Sanker
Address: 5740 176a St #208,
Surrey, BC V3S 4H2
This policy reflects Oi Marketing Inc.’s steadfast commitment to protect the privacy of our clients’ personal information in alignment with legal requirements, ensuring transparency and trust in our client relationships.